S.M. Green Mobility LLP

Home›FAQ

Frequently asked questions

Concise answers from our team. Specifications and offers are always confirmed against Ola’s approved information.

Ola scooter models

Start with your daily distance and riding style. The S1 X range suits everyday commuting, the S1 Pro range adds premium features, and the Roadster range is for riders who prefer a motorcycle. A test ride is the best way to decide.

The S1 X range is Ola’s accessible everyday scooter line; the S1 Pro range is the premium line with additional design and feature upgrades. Exact differences vary by variant — compare them on our Electric Scooters page.

Availability varies by showroom and stock. Call or WhatsApp your nearest showroom before visiting to check the variant and colour you want.

Electric motorcycles

The Roadster is Ola’s range of electric street motorcycles, currently represented on our site by the Roadster X and Roadster X+.

Yes. You need a valid driving licence for the appropriate vehicle class. Our team can advise on registration and licence requirements.

Battery and range

Range depends on the model, battery configuration, riding mode, load, road and weather. Ola publishes certified test-cycle range figures; real-world range is usually lower. Ask our team for the approved figure for the exact variant you are considering.

Battery warranty depends on the model and any extended-warranty offer in effect. We will share Ola’s approved warranty terms for your variant at the showroom.

Charging and running costs

Ola vehicles can be charged at home using the charger supplied with the vehicle and a suitable power socket. Charging time depends on the battery size and charger type — our team will share the approved figures for your variant.

Electric vehicles use electricity instead of petrol and have fewer moving parts, which typically lowers running and maintenance costs. Actual savings depend on your tariff, distance and riding style.

MoveOS features

MoveOS is the software platform that powers Ola vehicles, covering safety, performance, convenience, navigation, connectivity and more. MoveOS+ adds further features on eligible vehicles.

No. Feature availability varies by model and variant, and some features may require MoveOS+. Ask us which features apply to the variant you are considering.

Offers and warranty

No. ₹20,799 is the maximum advertised benefit. Eligible benefits vary by model, variant and offer, and are confirmed at the showroom during the campaign period.

See the variant-wise table on our Offers page, then confirm with your nearest showroom — final eligibility is confirmed at the time of booking.

Test rides

Use the Book a Test Ride page, call us or message us on WhatsApp. Choose your preferred showroom, vehicle and time — the showroom team will call you to confirm the slot. Please bring a valid driving licence.

Not yet. A submitted request is confirmed only when the showroom team calls you to agree a time.

Finance

Yes, our team can explain the finance and EMI options available at the time of purchase and help with documentation. Interest rates, eligibility and approval are decided by the lender.

Lenders typically ask for identity, address and income proof. The exact list depends on the lender — our team will guide you.

Showrooms

SM Green Mobility has 10 showrooms across Coimbatore, Tiruppur, Udumalpet, Pollachi, Dharapuram, Sulur and Mettupalayam. See the Our Showrooms page for full addresses and directions.

Walk-ins are welcome during opening hours, but booking a test ride in advance helps the team have your preferred model ready.

Service and support

Through Ola HyperService, you can get service through Ola or a trusted garage, using genuine parts so your warranty stays protected, and manage service end-to-end in the Ola app — subject to Ola’s HyperService terms.

You can raise a request through the Ola app, or contact us using the service enquiry form, phone or WhatsApp and we will help you with next steps.

HyperService states that genuine parts keep your warranty protected. Warranty coverage remains subject to Ola’s terms and conditions.

Still have a question?

Our team is happy to help — call, WhatsApp or visit your nearest showroom.